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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juliana Hdjep Rmah

October 28, 2026

5  out of  5
rating by Juliana Hdjep Rmah
"had a great experience here at state farm!
I had the pleasure of working with Lorna, she was very professional and helpful."
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nelly hernandez

October 28, 2026

5  out of  5
rating by nelly hernandez
"Lorna’s amazing!"
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Ellis Curlee

October 28, 2026

5  out of  5
rating by Ellis Curlee
"I'm so grateful for the help I received from Stefanie, Hannah, and Courtney with my homeowners policy after my parents passed away. During an already difficult time, they were patient, understanding, and willing to walk me through the process. They made a stressful situation so much easier, and I truly appreciate their kindness and professionalism. I highly recommend them!"
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L Thi

October 28, 2026

5  out of  5
rating by L Thi
"I had a great experience with State Farm! Lorna was very helpful and took the time to explain everything. She made the whole process easy to understand. I would definitely recommend this place!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to help with your insurance needs. We’re always here whenever you need us!"
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Caleb Kiger

October 27, 2026

5  out of  5
rating by Caleb Kiger
"Great team!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to help with your insurance needs. We’re always here whenever you need us!"
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Andy Rmah

October 27, 2026

5  out of  5
rating by Andy Rmah
"Had a great experience at this State Farm office! Lorna is very professional and knowledgeable, might I add, very sweet as well. I would totally recommend this office to anyone!!!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to help with your insurance needs. We’re always here whenever you need us!"
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Ashley Alvalle

October 27, 2026

5  out of  5
rating by Ashley Alvalle
"I had a great experience speaking with Stefanie at State Farm! She was very friendly, professional, and easy to talk to. She took the time to answer my questions and explain everything in a way that was easy to understand. I really appreciate her patience and willingness to help. You can tell she genuinely cares about helping people. Great customer service!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Stefanie made you feel comfortable and took the time to answer your questions with care and patience. Providing friendly, personalized service is what we strive for every day. We’ll be sure to share your kind words with her. We truly appreciate your support!"
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Melissa Rodriguez

October 26, 2026

5  out of  5
rating by Melissa Rodriguez
"I’m getting my license soon and had some questions about car insurance, so I stopped by and talked to Jessica. She was super nice, patient, and explained everything really well! She made me feel comfortable asking questions, and I would definitely recommend this office to anyone looking for insurance!"
We responded:
"Thank you for the kind words! We’re thrilled Jessica made you feel comfortable, answered your questions, and helped make learning about car insurance easy. Best of luck getting your license, and thank you for recommending our office!"
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Chelsea Olstad

October 23, 2026

5  out of  5
rating by Chelsea Olstad
"I had a great experience working with Andrew! He was very professional, knowledgeable, and gave great advice. His customer service was outstanding and I greatly appreciate his help and information. I highly recommend Andrew to anyone looking for excellent service!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re thrilled Andrew provided knowledgeable advice, professional service, and the support you deserved. We’ll be sure to share your kind words with him. We truly appreciate your trust and are always here to help!"
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Rafaela Sanchez

October 22, 2026

5  out of  5
rating by Rafaela Sanchez
"A mi gusta mucho state farm por q su personal es muy amable, profesional y eficiente."
We responded:
"Thank you, Rafaela! We appreciate your support."
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Gabriela Rodriguez

October 15, 2026

5  out of  5
rating by Gabriela Rodriguez
"Great experience with this office! Everyone was super welcoming, and Jessica was so helpful! She answered all my questions and explained everything in a way that was easy to understand. You can tell they really care about helping their customers. Definitely recommend!"
We responded:
"Thank you for the kind words! We’re so glad Jessica was able to answer your questions and make everything easy to understand. We appreciate your recommendation and are always here whenever you need us!"
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Lekeshia Womack

October 8, 2026

5  out of  5
rating by Lekeshia Womack
"Very helpful. Answered every question we had and then some. Highly recommended."
We responded:
"Thank you for the kind words and recommendation! We’re glad our team could answer all your questions and provide the helpful service you deserve. We truly appreciate your trust in us and look forward to helping with your insurance needs for years to come!"
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Kami E milne

September 28, 2026

5  out of  5
rating by Kami E milne
"Andrew is the best... he was so helpful and knowledgeable... I appreciated everything he did...
Kami"
We responded:
"Thank you so much for the five-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and trust in our State Farm team. We’re grateful for the opportunity to serve you!"
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Christine Woodard

September 23, 2026

5  out of  5
rating by Christine Woodard
"A wonderful team at this office! Great communication!
Jessica helped me add a new car to our insurance policy. She was friendly and able to explain matters with a high level of clarity and thoughtfulness! A few days later she even reached out again to ensure everything was in order or if I had any further questions.
I’m very happy to have Mike Shoffner and his team as our insurance agent"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and trust in our State Farm team. We’re grateful for the opportunity to serve you!"
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Mary Hickman

September 19, 2026

5  out of  5
rating by Mary Hickman
"Becky came to me at a time and place that was convenient for me. As a busy career women I really appreciated that!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and trust in our State Farm team. We’re grateful for the opportunity to serve you!"
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E E

September 8, 2026

5  out of  5
rating by E E
"Had an appointment with Becky to review my insurance policies. Becky was very personable and efficient in reviewing my home and car coverage. She made suggestions on what would save me money, what I might consider changing, additional coverage options and not one time did she make me feel pressured. Becky was thorough and answered all my questions, again not pressuring me; just making sure I was fully informed of situations that may come up in which a policy change might be the right fit for me with all the changes that have transpired within the past few years.
Thank you Becky for being so polite, kind and helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear Becky made your policy review such a positive experience. Taking the time to explain options, identify potential savings, and ensure our customers are fully informed without feeling pressured is exactly what we strive for. We truly appreciate your trust and are glad Becky was able to provide the knowledgeable, caring service you deserve. Thank you for your support!"
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Steve Sumner

September 2, 2026

5  out of  5
rating by Steve Sumner
"Just a shootout to Austin at Mike Shoffner insurance agency. He is very professional and if he doesn't know the answer to a question he will research it and get the answer i need. Thanks Austin for your professional support"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!
"
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janine Nelson

September 1, 2026

5  out of  5
rating by janine Nelson
"Stephanie has been such a pleasure to work with. I have had some issues but she has gotten me an answer on all my questions and great at keeping me updated."
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!
"
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Shaniya Battise

September 1, 2026

5  out of  5
rating by Shaniya Battise
"I wanted to take the time to thank the Mike Shoffner State Farm team for making the entire process so smooth, from start to finish, when completing my policy.

A special thank you to Andrew Carter for his quick assistance, support, and willingness to make sure everything was handled properly for my move-in. His professionalism and attention to detail truly made the process easy and stress-free.

Being in the property management industry myself, I know how important it is to have a reliable insurance agent you can confidently refer future residents to. Knowing from my own experience that Andrew and the team will handle each person with the same care and professionalism they showed me makes me feel confident sending my future move-ins their way.

I also really appreciated the follow-up call. It was such a nice touch and meant a lot to hear that we are more than just a policy—we’re part of the State Farm family. That level of care and personal connection truly stood out to me.

Thank you again to Andrew and the entire Mike Shoffner State Farm team for such a wonderful experience! ❤️"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!
"
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Kendal Vance

August 27, 2026

5  out of  5
rating by Kendal Vance
"Andrew was very helpful, kind and efficient!"
We responded:
"Thank you for your kind words! We're so glad Andrew was able to help and provide you with a positive experience. We truly appreciate your trust and support!"
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Cesario Rojas

August 24, 2026

5  out of  5
rating by Cesario Rojas
"Great experience with this office! Everyone is friendly, welcoming, and genuinely takes the time to help. Lorna is knowledgeable, professional, and makes the process feel easy and stress-free. Highly recommend this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our office. It's wonderful to know Lorna provided knowledgeable, professional service and helped make the process easy and stress-free. We truly appreciate your recommendation and your trust in our team!"
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Marianne Horne

August 22, 2026

5  out of  5
rating by Marianne Horne
"Wonderful Experience

I recently worked with Mike Shoffner’s State Farm agency, and I couldn’t be more pleased with the experience. Stefanie was absolutely wonderful to work with! As soon as I told her we were switching insurance for my son, she jumped right on it. She provided several quote options, answered my questions, and sent the proof of insurance to me right away.

Stefanie was incredibly friendly, responsive, and helpful throughout the entire process. She made what could have been a stressful process incredibly easy. I really appreciate her excellent customer service and would highly recommend Mike Shoffner’s State Farm agency!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear Stefanie made the process of switching your son's insurance so easy and stress-free. We truly appreciate your recommendation and your trust in Mike Shoffner's State Farm Insurance. We'll be sure to share your kind words with Stefanie!"
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John

August 21, 2026

5  out of  5
rating by John
"Everything I needed taken care of!"
We responded:
"Thank you for your feedback! We're glad we could take care of everything you needed. We truly appreciate your trust and support, and we're always here to help whenever you need us!"
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Darren Anderson

August 21, 2026

5  out of  5
rating by Darren Anderson
"Stefanie was so helpful. She answered all my questions and explained everything so clearly. The office environment is incredible as well, welcoming and friendly everytime!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Stefanie was able to answer all of your questions and explain everything clearly. We're also glad you enjoy the welcoming atmosphere in our office. We truly appreciate your trust and support and we look forward to continuing to serve your insurance needs!"
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mathew dez

August 20, 2026

5  out of  5
rating by mathew dez
"I had a great experience with this State Farm office. Jessica helped me review my life insurance policy and explained my coverage, premium, and beneficiary information in a way that was easy to understand. She was very patient, answered all my questions, and never made me feel rushed. I really appreciate her help and would definitely recommend this office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Jessica took the time to thoroughly review your life insurance policy and explain everything in a clear and easy-to-understand way. Providing patient, personalized service is what we strive for every day. We truly appreciate your recommendation and your trust in our office!"