Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelsey Holmes

Kelsey Holmes

September 5, 2025

5  out of  5
rating by Kelsey Holmes
"I have been a customer for nearly a decade but Andrew went above and beyond to help me. I am not originally from this area and Andrew was able to not only help me with my policies but he was also able to recommend local businesses for my other needs in life. His experience as a law enforcement officer in the community makes him very knowledgeable about so much more than just your insurance policies. Best agent I have ever worked with."
We responded:
"Thank you for sharing your experience! We’re thrilled Andrew could go above and beyond to help with your policies and provide guidance about the local community. It means a lot to hear he made such a positive impact, and we truly appreciate your trust over the past decade!"
Profile photo of jamie spivey

jamie spivey

August 29, 2025

5  out of  5
rating by jamie spivey
"The ladies over the phone are super helpful and very polite!"
We responded:
"Hi Jamie, thank you for your kind words! We’re glad our team could be helpful and provide friendly service. "
Profile photo of karina scott

karina scott

August 28, 2025

5  out of  5
rating by karina scott
"I had an excellent experience working with Stefanie! She responded quickly, guided me through the insurance process with ease, and resolved any issues that came up. Her patience and support made me feel comfortable every step of the way, and I’m truly grateful for all her help!"
We responded:
"Hi Karina, thank you for sharing your experience! We’re thrilled Stefanie could guide you through the process with ease and make you feel comfortable along the way. Your kind words mean a lot, and we appreciate your trust in us!"
Profile photo of PATTY

PATTY

August 25, 2025

5  out of  5
rating by PATTY
"Stephanie Has Been A True Blessing For My Auto/Home Needs! She has A Great Personality and no matter how many times you call she doesn't change her tone or rush you off the phone.. She Is Truly There For The Customers... I'm Very Thankful For All Her Help... She's Is The Best Part Of State Farm!! Thanks Again!! 😀🙏🙏"
We responded:
"Hi Patty! Thank you for your kind words! We’re thrilled Stephanie could provide such patient, helpful, and friendly service for your auto and home insurance. Your feedback means a lot, and we’re grateful to have you as a customer!"
Profile photo of Mollie

Mollie

August 21, 2025

5  out of  5
rating by Mollie
"Agent Lorna Salvador Hernandez gave me wonderful insight and answers when I asked my questions. She gave excellent service. I recommend everyone consider Mike Shoffner State farm Office in Graham NC when in need of insurance and financial services."
We responded:
"Thank you for your kind words! We’re glad Lorna could provide excellent service and helpful answers to your questions. We truly appreciate your recommendation of the Mike Shoffner State Farm office in Graham, NC!"
Profile photo of Kristina Zachary

Kristina Zachary

August 14, 2025

5  out of  5
rating by Kristina Zachary
"Hannah was very helpful when I needed my windshield fixed for a minor chip. She’s very knowledgeable and follows up promptly!"
We responded:
"Thank you for sharing your experience! We’re glad Hannah could help get your windshield fixed quickly and provide knowledgeable, prompt service. Our State Farm team is always here to assist with your auto insurance needs."
Profile photo of Amanda Davis

Amanda Davis

August 13, 2025

5  out of  5
rating by Amanda Davis
"I worked with Lorna to get our new vehicle covered and update the coverage for our old one. She was friendly, knowledgeable and made the process super easy to get through. She also let me know about a few things I didn't know about that I was able to add on. I recommend working with Lorna!"
We responded:
"Hi Amanda, we’re so happy to hear about your experience! We’ll be sure to share your kind words with Lorna—she’ll be thrilled to know her help made the process easy and informative. Thank you for recommending her! "
Profile photo of Christian Grantham

Christian Grantham

August 12, 2025

5  out of  5
rating by Christian Grantham
"Top to bottom this office has you covered. Consistently friendly, helpful and kind! Thank you so much to Deborah for the fast turn-around on tows!"
We responded:
"Hi Christian, we’re so glad to hear about your experience! We’ll be sure to share your kind words with Deborah—she’ll be thrilled to know her help made a difference. Thank you for trusting our team! "
Profile photo of Michelle Blythe

Michelle Blythe

August 11, 2025

5  out of  5
rating by Michelle Blythe
"The BEST staff we’ve ever had the pleasure of being in contact with. They look after their customers on a level that makes you feel like family. I cannot put into words the gratitude we have for the office ladies and all their hard work. They treat you like family and never complain. I’d recommend Mike Schofners State Farm to anyone I know!"
We responded:
"Hi Michelle! We’re thrilled to hear about your experience! We’ll be sure to share your kind words with our team—they’ll love knowing their hard work made such a positive impact. Thank you for recommending Mike Shoffner State Farm!"
Profile photo of Leah Heldreth

Leah Heldreth

August 6, 2025

5  out of  5
rating by Leah Heldreth
"I have been with State Farm for a few years and Ms.Deborah has been so helpful everytime I have called! The whole office has always worked and be helpful! The best insurance office ever!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Ms. Deborah and our entire team have been able to help you each time you’ve called. Your trust means the world to us, and we’re honored to be your insurance office!"
Profile photo of Shawn Barfield

Shawn Barfield

August 1, 2025

5  out of  5
rating by Shawn Barfield
"I had to have a windshield replaced on one of my vehicles. State Farm was a pleasure to deal with. Stefanie Meredyth Huffstetler helped me out on getting the SafeLite folks lined up and scheduled. It was super hassle free, super easy. Stefanie was fantastic. Very friendly, knowledgeable and professional. If you have any insurance needs, go see Stefanie at Mike Shofner State Farm Insurance in Graham, NC."
We responded:
"Thank you for sharing your experience! We’re delighted Stefanie could make your windshield replacement hassle-free and easy. Her friendly, knowledgeable, and professional approach is exactly what we strive for. We appreciate your trust in Stefanie and the Mike Shofner State Farm team in Graham, NC!"
Profile photo of Ashanti Ballard

Ashanti Ballard

July 31, 2025

5  out of  5
rating by Ashanti Ballard
"I had an urgent issue and Andrew stepped in right away with incredible professionalism and care. Not only was he kind and reassuring but also efficient in getting everything resolved quickly. Andrew's support made a stressful situation much easier—truly top-notch service. 10 out of 10 - Highly recommend!!"
We responded:
"Thank you for sharing your experience! We’re so glad Andrew could step in promptly and provide the professionalism and care you needed during a stressful time. Your high recommendation means a lot to us. We're here whenever you need us! "
Profile photo of zachary griffin

zachary griffin

July 30, 2025

5  out of  5
rating by zachary griffin
"I received excellent service Hannah was very helpful."
We responded:
"Thank you for your kind words! We’re glad to hear Hannah provided you with excellent service. We appreciate your trust and look forward to assisting you again!"
Profile photo of Elizabeth Eddins

Elizabeth Eddins

July 28, 2025

5  out of  5
rating by Elizabeth Eddins
"Lorna was incredibly helpful with getting my renter's insurance switched over by phone. She made it a breeze! I've had insurance through Mike's office since 2016 and they've always been so kind and efficient. Highly recommend doing business here."
We responded:
"Thank you so much for your thoughtful review! We’re so glad Lorna was able to make switching your renter’s insurance quick and easy over the phone. It means a lot to know you’ve been with Mike Shoffner State Farm Insurance since 2016. We truly appreciate your continued support and high recommendation!"
Profile photo of Jill Alznauer

Jill Alznauer

July 28, 2025

5  out of  5
rating by Jill Alznauer
"Stephanie Huffstetler is so easy to work with. She follows up exactly as she promises and gives clear information and great customer service. I really enjoy working with her and she certainly does go above and beyond for her clients. Many, many thanks!!"
We responded:
"Hi Jill, thank you for your kind words about Stephanie! Going above and beyond for our customers is exactly what we strive for. We truly appreciate your trust and support—many thanks to you as well!"
Profile photo of Andrew Layne

Andrew Layne

July 25, 2025

4  out of  5
rating by Andrew Layne
"Very personable. Lorna was very helpful in explaining my policy and claim information."
We responded:
"Hi Andrew, thank you for the kind words! We’re so glad Lorna was able to walk you through your policy and claim details. Please let us know if there is anything we can do to earn that fifth star- we’re always here if you need anything!"
Profile photo of V D

V D

July 25, 2025

5  out of  5
rating by V D
"Due to a tough storm, I needed to have the small triangular shaped window replaced on my car. Evidently, it's very difficult to find, but that did not stop Stephanie! She found one and an installer that scheduled me an appt for the very next day! Replacement was completed within 40 minutes. Stephanie is such a pleasure to work with! I would highly recommend!"
We responded:
"Thank you for the 5 star review! "
Profile photo of Anthony Cerio

Anthony Cerio

July 21, 2025

5  out of  5
rating by Anthony Cerio
"Great service provided by Andrew Carter at Mike Shoffner’s office!"
We responded:
"Hi Anthony, thank you for the kind words! We’re glad Andrew could provide great service. We truly appreciate you choosing Mike Shoffner State Farm for your insurance needs and look forward to continuing to assist you!"
Profile photo of Tim Mitchell

Tim Mitchell

July 18, 2025

5  out of  5
rating by Tim Mitchell
"Always helpful and very professional. Always search to find ways to save me mo ey."
We responded:
"Hi Tim, thank you for the wonderful feedback! We're glad to hear our team has been helpful and professional while always looking for ways to save you money. Your satisfaction is our priority, and we appreciate your trust in us!"
Profile photo of Brian

Brian

July 18, 2025

5  out of  5
rating by Brian
"Andrew was working with his customer who is buying construction equipment from me and has done a SPECTACULAR job getting everything we needed to complete the contract and sale👍👍👍"
We responded:
"Hi Brian, thank you for sharing your positive experience! We appreciate your support!"
Profile photo of Michael

Michael

July 15, 2025

5  out of  5
rating by Michael
"Mrs Lorna Hernandez was very professional, courteous, friendly and helpful. Thank-you for a great experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lorna provided professional, courteous, and friendly service. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Renee Neff

Renee Neff

July 15, 2025

5  out of  5
rating by Renee Neff
"Andrew Carter has been instrumentally helpful in the insurance change from another state to NC, much thanks for your professionalism and attention to detail."
We responded:
"Thank you for your kind words! We’re delighted to hear that Andrew provided exceptional professionalism and attention to detail during your insurance transition to North Carolina. We appreciate your trust and look forward to continuing to support your insurance needs!"
Profile photo of Heith Lloyd

Heith Lloyd

July 3, 2025

5  out of  5
rating by Heith Lloyd
"What can I say Stephanie has done an amazing job helping me with all my concerns and issues. Any questions that I have had she has responded to me in a timely matter. I truly appreciate the work that Stephanie has done for me and as well I am sure she does for other State Farm clients. Stephanie keep doing the great job and being the people person you. Heith Lloyd"
We responded:
"Hi Heath, thank you so much for your kind words! We’re thrilled to hear that Stephanie has been so helpful and responsive to all your concerns and questions. She truly cares about providing excellent service to all our clients. We’ll be sure to share your encouraging message with her. Thank you for recognizing her hard work! "
Profile photo of pilar pilapil

pilar pilapil

July 2, 2025

5  out of  5
rating by pilar pilapil
"Andrew was very helpful, called me back quickly to provide information I needed. He was easy to talk to, and very efficient. He provided just the right price for my business needs. I will definitely recommend State Farm for your business liability and property insurance!"
We responded:
"Hi Pilar, thank you for sharing your experience! We're glad Andrew was quick to respond and provided the right coverage for your business needs. Your recommendation means a lot to us. We’re here anytime you need assistance with your business liability or property insurance! "
Profile photo of Melanie Q

Melanie Q

June 28, 2025

5  out of  5
rating by Melanie Q
"Andrew Carter is a pleasure to work with and the epitome of great customer service! He answers all of my questions in great detail and I highly recommend him for your insurance needs."
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear that Andrew has provided such detailed and outstanding service. He truly goes above and beyond to make sure our customers feel informed and supported. We appreciate your recommendation and look forward to being here for all your insurance needs!"