State Farm® Insurance Agent Mike Shoffner

"Andrew was polite and courteous and very helpful answering the questions I had and getting a policy that fit my needs. I've been with these guys off and on for 25+ years at this point. They're a little higher than most but their customer service and support is well worth the couple extra bucks!"

"Good personality and very helpful."

"Mr andrew carter , was wonderful he understand everthing what u are saying , he explane properly to u as customer i give him 5 star"

"Our agent, Andrew Carter, has consistently been reliable, proactive and trustworthy. Whenever I reach out to him, he responds in a timely manner with solutions that best fit my family's needs. I would recommend him to anyone searching for new and/or better coverage."

"Courtney Tatum has gone above and beyond to help me with Workers Comp insurance. She was very thorough in her assistance to me and I was very appreciative and impressed with her customer service ! David C."

"I reached out to State Farm to request a quote when we were buying a new house. Andrew Carter contacted me back immediately and was very helpful in getting the quote. He also quoted our other policies for us and was able to save us quite a bit of money from our previous carrier. He got us everything we needed in a timely manner and was very prompt. Very satisfied with State Farm and appreciated Andrew's personalized approach to meeting our needs."

"Wonderful and helpful!"

"I love having State Farm as my insurance agents! Best company I’ve had!"

"This place sucks and their customer service is horrible! Stay away from this place. All they do is increase prices and call their customers a liar (Never got a ticket or into an accident). I have been chatting with Debbie and Deborah 1 month prior from my due date bill and 1 month after my due date (due date was extended). I was told they would do investigations and their answers are always different. Filed a complaint and nothing was done. If I could rate half a star, I WOULD!"

"I dealt with Courtney today and I used to have state farm before and I went to other companies because I thought they were cheaper and I've dealt with nothing but people that I cannot understand their language was treated poorly and just total chaos when dealing with my policy. Courtney was magnificent she really laid everything out there in layman's terms and she was just a joy to talk to it makes me wonder why I ever left State farm. Because like they say your employees make your business and State farm is great and she is simply wonderful."

"Ask for Debbie. No nonsense, straight up good service m, and she saved me like 70 bucks a month."

"We were very pleased with our experience and the help."

"Deborah was great at adding my car to my existing policy. Everyone at this office is ALWAYS top notch - that's why my wife and I have been with them for the past 25+ years!"

"Andrew took his time thoroughly answering all my questions and provided a comprehensive proposal"

"We love Mike Shoffner and his State Farm Team!! Andrew Carter expedited and ensured we were able to get a new policy put in place to help us create a new business opportunity for our company. Our locally owned business could not survive without the best insurance agents working along with us."

"I've had service with you for many years and I've always had great service. I just dealt with Andrew Carter and he was great to work with, I'm glad to deal with a company that still understands customer service"

"I have been treated with thoughtfulness, courtesy and respect at this State Farm Agency. I've had some difficulties and they have always been resolved. Customer Service is outstanding. Recently Courtney absolutely went over, above and beyond the call of duty to assist me in acquiring homeowners' insurance. She patiently waited on my decision for the insurance coverage, and after staying in touch off and on for several months, she had to really work hard to help me. Courtney made professional recommendations, helped with decision making, painstakingly resolved my issues and put my mind at ease. We together completed everything and the insurance was put in place May 10th 2024. I honestly feel indebted to Courtney. I am highly impressed by Courtney's kind and cheerful demeanor and dedication to her work/clients. Keep up the great work Courtney! You're truly an assest to the business. Thank you Courtney, and and thank you Mr. Shoffner. ."

"Courtney was very helpful and gave me a very compatible quote for home and auto. Very satisfied with customer service"

"Courtney is committed to getting you the best coverage in a cost effective manner. She is invested in you and is a great partner in getting the most important thing right. Your families safety and your peace of mind. She is respectful and always willing to listen and respond’s promptly. With you when it matters the most! 🙏🏼"

"I had an absolutely great experience with Courtney and all her pears in that agency! Every time I called they would go above and beyond to attend all my requests. And the cherry on top of the cake, they were the best price with the best policy from a distance! I would recommend them in a heart beat. 5 stars!"

"I just want to take a moment to say that I am so glad that I switched to Mike Schoffner at State Farm ! I give them a Five Star review ! He is so helpful as is ALL of his associates ! Any time that I have a question, they go over and beyond to help me find a solution ! I recommend them to everyone! Plus it is so convenient to be able to stop by their office located in Graham ! Y’all ROCK! I am so happy to have found them. My son and daughter in law use them as well. We are all so happy with their service ! Thank you guys !"

"They’re always quick to answer the phone and so nice!! They do their best to make you happy."

"courtney is amazing. she made the process so much easier than i expected!! if you need help getting started ask for her!!"

"Courtney from State Farm in graham was so good to me. When I asked her to set my policy up she was able to do so and took the time to review and go over everything with me so that I would understand my policy and what I was getting. I really appreciated her and for being understandable. She had a great attitude and I recommend her to anybody. Thank you so much for being awesome Courtney!"

"Kept raising my rates, no tickets no accidents they suck"