
State Farm® Insurance Agent Mike Shoffner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Cerio
July 21, 2025
"Great service provided by Andrew Carter at Mike Shoffner’s office!"
"Hi Anthony, thank you for the kind words! We’re glad Andrew could provide great service. We truly appreciate you choosing Mike Shoffner State Farm for your insurance needs and look forward to continuing to assist you!"
Tim Mitchell
July 18, 2025
"Always helpful and very professional. Always search to find ways to save me mo ey."
"Hi Tim, thank you for the wonderful feedback! We're glad to hear our team has been helpful and professional while always looking for ways to save you money. Your satisfaction is our priority, and we appreciate your trust in us!"
Brian
July 18, 2025
"Andrew was working with his customer who is buying construction equipment from me and has done a SPECTACULAR job getting everything we needed to complete the contract and sale👍👍👍"
"Hi Brian, thank you for sharing your positive experience! We appreciate your support!"
Michael
July 15, 2025
"Mrs Lorna Hernandez was very professional, courteous, friendly and helpful. Thank-you for a great experience."
"Thank you so much for your kind words! We’re thrilled to hear that Lorna provided professional, courteous, and friendly service. We appreciate your feedback and look forward to assisting you again in the future!"
Renee Neff
July 15, 2025
"Andrew Carter has been instrumentally helpful in the insurance change from another state to NC, much thanks for your professionalism and attention to detail."
"Thank you for your kind words! We’re delighted to hear that Andrew provided exceptional professionalism and attention to detail during your insurance transition to North Carolina. We appreciate your trust and look forward to continuing to support your insurance needs!"
Heith Lloyd
July 3, 2025
"What can I say Stephanie has done an amazing job helping me with all my concerns and issues. Any questions that I have had she has responded to me in a timely matter. I truly appreciate the work that Stephanie has done for me and as well I am sure she does for other State Farm clients. Stephanie keep doing the great job and being the people person you. Heith Lloyd"
"Hi Heath, thank you so much for your kind words! We’re thrilled to hear that Stephanie has been so helpful and responsive to all your concerns and questions. She truly cares about providing excellent service to all our clients. We’ll be sure to share your encouraging message with her. Thank you for recognizing her hard work! "
pilar pilapil
July 2, 2025
"Andrew was very helpful, called me back quickly to provide information I needed. He was easy to talk to, and very efficient. He provided just the right price for my business needs. I will definitely recommend State Farm for your business liability and property insurance!"
"Hi Pilar, thank you for sharing your experience! We're glad Andrew was quick to respond and provided the right coverage for your business needs. Your recommendation means a lot to us. We’re here anytime you need assistance with your business liability or property insurance! "
Melanie Q
June 28, 2025
"Andrew Carter is a pleasure to work with and the epitome of great customer service! He answers all of my questions in great detail and I highly recommend him for your insurance needs."
"Thank you for the wonderful feedback! We’re so glad to hear that Andrew has provided such detailed and outstanding service. He truly goes above and beyond to make sure our customers feel informed and supported. We appreciate your recommendation and look forward to being here for all your insurance needs!"
Jacob Ceparano
June 27, 2025
"Always super easy to get info or make changes to my policy. They’re quick to get back to me with whatever I need. Stephanie has been an absolute rockstar, being super thorough and taking her time explaining anything that I have questions about. Easy 5 stars!"
"Hi Jacob, thank you so much for the awesome review! We’re thrilled to hear that Stephanie has been thorough and always happy to help. We truly appreciate the 5 stars and your continued trust in us!"
Scott Long
June 27, 2025
"I had recently refinanced my car loan through my credit union and their insurance company needed some questions answered. When I got to the office, the lady at the front desk, I didn't get her name, was very helpful in pointing me to whom I needed to speak to. Stefanie was very helpful. She answered my questions to my satisfaction and even took the initiative to contact the insurance company of the credit union to answer their questions. Thank you, Stefanie!"
"Hi Scott, thank you for sharing your experience! We’re so glad our team was able to assist you during your visit. Taking that extra step to contact the credit union’s insurance company is just the kind of service we strive to provide every day. We truly appreciate your kind words and are always here to help whenever you need us!"
Kevin Wright
June 9, 2025
"Every time I call the folks at Mike Shoffner State Farm, not only do they answer the phone immediately, but with a helpful positive attitude. I’ve never called there and Not gotten an answer. While, it’s not always the answer I want. It’s literally a pleasant experience every time. This is probably the best insurance agency I’ve ever dealt with and I’ve been dealing with insurance agencies for over 50 years"
"Hi Kevin, thank you for this incredible review! We truly appreciate you taking the time to share your experience with our team at Mike Shoffner State Farm. Knowing that you’ve been dealing with insurance agencies for over 50 years and consider us the best means the world to us. We work hard to be available, helpful, and friendly every time someone calls, and it’s great to hear that effort is making a difference. Even when we can’t always give the exact answer you’re hoping for, we always want the experience to be positive and respectful—and we’re glad that’s been the case for you. Thanks again for your trust and kind words. We’re lucky to have customers like you!"
Mark Ogden
May 12, 2025
"I called Mr. Shoffner's office to file a claim concerning a chip in my windshield. Stefanie answered and within seconds had my policy looked up and started the claim process. She said she would get in touch with a repair service and have them contact me to schedule the repair. The provider didn't contact me for over 24 hours and Stefanie checked in with me to see if they had. I told her I hadn't heard from them and she said she would immediately call and find out what was going on. Within an hour I received a call to schedule from the provider. Just wanted to say Stefanie was on top of the whole thing. Great job!"
"Hi Mark, thank you so much for sharing your experience! We’re glad to hear that Stefanie provided prompt and attentive service throughout your claim process. She truly goes above and beyond to make sure everything gets handled smoothly and on time. We’ll be sure to pass along your praise—Stefanie will be thrilled! If you need anything else, we’re always here to help."
Grace VandeVisser
May 8, 2025
"Staff is very attentive and expedite any requests or concerns."
"Thank you for your kind words! We're glad to hear our team has been attentive and responsive to your needs. We appreciate your support and are always here to help!"
Hannah Burgner
May 6, 2025
"I usually deal mostly with Courtney Tatum. She is so sweet and polite. I have mostly dealt on some level with most of the ladies in the office, everyone is professional and courteous. Courtney is a real pro. She's informed and really knows her stuff. I highly recommend Mike Shoffner State farm to anyone looking for a well informed and knowledgeable insurance company with great staff and management."
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Courtney and the entire team have consistently provided you with professional, courteous, and knowledgeable service. Your recommendation means a lot, and we’re grateful to have earned your trust!"
David Shotwell
May 6, 2025
"Mike and his team are amazing for over 30 years of doing business with State Farm. Highly recommended!!!"
"David, thank you so much for your kind words and for being a loyal customer for over 30 years! We're grateful for your trust and are so happy to have had the opportunity to serve you all these years. Highly appreciate the recommendation!"
Bill Vortisch
April 30, 2025
"Today I switched insurances from National General to State Farm and I must say it was the best move I think I made in many years especially with the gentleman that did all the paperwork for me and switched my accounts over to State Farm Mr Andrew Carter he was very professional very patient very detailed and just all around amazing great personality I'm blessed to have met him and have you guys as my insurance God bless you"
"Bill, thank you so much for your kind words! We’re thrilled to hear that switching to State Farm was such a positive experience for you. Andrew is truly an asset to our team, and we’re so glad he was able to provide you with professional, detailed service. We appreciate your trust and are grateful for the opportunity to serve you. God bless you as well, and we’re here anytime you need assistance! "
Mar Brown
April 4, 2025
"I’ve been with the Mike shoffner for over a decade. I had temporarily lost my license and vehicle and as soon as I got everything back. I was welcomed with open arms and affordable policy. Andrew walked me through my new full coverage policy efficiently with only minutes left till closing. I am as satisfied as I was when I purchased my first vehicle over ten years ago"
"Hello, thank you for sharing your experience! We're thrilled to hear that you've been with Mike Shoffner for over a decade and that you were welcomed back with open arms and an affordable policy after temporarily losing your license and vehicle. It's wonderful that Andrew efficiently walked you through your new full coverage policy, even with only minutes left till closing. Your satisfaction means a lot to us, and we're glad to have been able to serve you as well as we did when you purchased your first vehicle over ten years ago. Thank you for choosing us! "
Maria Catanescu
March 27, 2025
"Deborah was extremely helpful and professional in helping us get our insurance needs taken care of after we moved from out of state. We had a great experience with her and we would be happy to recommend her and the agency to friends and family."
"Thank you so much for your kind words! We're thrilled to hear that Deborah made your transition smooth and took care of your insurance needs so efficiently. We appreciate your review and look forward to continuing to serve you and your family!"
Karen Ament
March 27, 2025
"I had a wonderful experience working with Stefanie to get the windshields repaired on 2 of our vehicles. She was very helpful and communicative throughout the entire process, making the whole thing much easier than I had anticipated. I really appreciated that she followed up with me afterwards to be sure everything had gone smoothly."
"Thank you for sharing your experience! We're so glad to hear that Stefanie made the windshield repair process easy and stress-free for you. Her follow-up is a great example of the excellent service we strive to provide. We appreciate your feedback and are here for any future needs you may have!"
Julia Poole
March 21, 2025
"Deborah is always extremely helpful. In the last month I’ve added a home owners policy as well had questions on a total loss claim. She’s very thorough, polite and answers all my questions. I appreciate the entire team at The Michael Shoffner Agency."
"Hi Julia, thank you for your kind words about Deborah and the entire team at The Michael Shoffner Agency! We're thrilled to hear that Deborah has been so helpful, thorough, and polite in assisting you with your homeowners policy and total loss claim questions. Your appreciation means a lot to us, and we'll make sure to share your compliments with Deborah and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us! "
Christopher Morgan
March 12, 2025
"Andrew was great and straight to the point! I appreciate the great customer service."
"Thank you for your feedback! We're glad to hear that Andrew provided great customer service and was straight to the point. We appreciate your kind words and look forward to continuing to serve you. If you need any further assistance, please don't hesitate to reach out. "
Rei Campbell
March 11, 2025
"I had a wonderful experience working with Stefanie to get my windshield replaced. They were very helpful and communicative throughout the entire process, making the whole thing much easier than I had anticipated."
"Hi Ethan, thank you for sharing your wonderful experience! We're delighted to hear that Stefanie was very helpful and communicative throughout the windshield replacement process. We appreciate your kind words and look forward to continuing to provide excellent service. If you need any further assistance, please don't hesitate to reach out. "
Margie powers
March 10, 2025
"I spoke with Andrew. He was hospitable, informative and helped me choose insurance that best suits my needs."
"Thank you for your kind words! We're so glad to hear that Andrew provided you with hospitable and informative service while helping you find the right insurance for your needs. Your satisfaction is our top priority, and we appreciate your trust in us."
Dianna Hunter
March 10, 2025
"I spoke with Stephanie. She was very helpful and made the process so easy. She was very kind and personable and I just adored her. She has a sweet disposition and beautiful presence. -Dianna Hunter"
"Dianna, thank you for your kind words! We’re so happy to hear that Stephanie made the process easy and provided such a kind and personable experience. Her sweet disposition and professionalism truly set her apart, and we’re lucky to have her on our team!"
Geneva Whaley
March 6, 2025
"Hannah was wondering working with me. She was patient with me and found out the answers to my many questions. She followed up with me in a timely manner. Good job, Hannah."
"Hi Geneva, thank you for your wonderful feedback! We’re so glad to hear that Hannah was able to assist you patiently and provide the answers you needed. We’re proud of the follow-up and service she provides, and we’ll be sure to pass along your kind words to her."