State Farm® Insurance Agent Mike Shoffner

"Today I switched insurances from National General to State Farm and I must say it was the best move I think I made in many years especially with the gentleman that did all the paperwork for me and switched my accounts over to State Farm Mr Andrew Carter he was very professional very patient very detailed and just all around amazing great personality I'm blessed to have met him and have you guys as my insurance God bless you"

"I’ve been with the Mike shoffner for over a decade. I had temporarily lost my license and vehicle and as soon as I got everything back. I was welcomed with open arms and affordable policy. Andrew walked me through my new full coverage policy efficiently with only minutes left till closing. I am as satisfied as I was when I purchased my first vehicle over ten years ago"

"Deborah was extremely helpful and professional in helping us get our insurance needs taken care of after we moved from out of state. We had a great experience with her and we would be happy to recommend her and the agency to friends and family."

"I had a wonderful experience working with Stefanie to get the windshields repaired on 2 of our vehicles. She was very helpful and communicative throughout the entire process, making the whole thing much easier than I had anticipated. I really appreciated that she followed up with me afterwards to be sure everything had gone smoothly."

"Deborah is always extremely helpful. In the last month I’ve added a home owners policy as well had questions on a total loss claim. She’s very thorough, polite and answers all my questions. I appreciate the entire team at The Michael Shoffner Agency."

"Andrew was great and straight to the point! I appreciate the great customer service."

"I had a wonderful experience working with Stefanie to get my windshield replaced. They were very helpful and communicative throughout the entire process, making the whole thing much easier than I had anticipated."

"I spoke with Andrew. He was hospitable, informative and helped me choose insurance that best suits my needs."

"I spoke with Stephanie. She was very helpful and made the process so easy. She was very kind and personable and I just adored her. She has a sweet disposition and beautiful presence. -Dianna Hunter"

"Hannah was wondering working with me. She was patient with me and found out the answers to my many questions. She followed up with me in a timely manner. Good job, Hannah."

"Today I experienced one of the best examples of really great customer service ever in my life (And I am 84 years old). My accolades are for Courtney Tatum, my State Farm agent who has been helping me with several things in the last few months. She has been immediately responsive to my emails, texts, and phone calls regarding various needs and questions I have had. On a particular issue that had rendered me overwhelmed, her patience, understanding, and guidance gave me assurance that there was a solution. With a three-way phone call she suggested and initiated, my issue was totally resolved, and I was completely satisfied and extremely grateful for her attention and expertise. She is a gem! I cannot say enough about Courtney’s professionalism and caring. THANK YOU!"

"After the passing of my fiance I had several vehicles that had to be changed over I so dreaded this issue once i walked into to the office I was meet with the most kindest an caring ladies during this entire process an to my surprise it only took a few minutes I walked away with knowledge an a secure feeling the issue was handled all vehicles were covered,cheaper payments than I expected an to this day it's actually a pleasure to call monthly an encounter the same kind an caring ladies. Thank you all for your courtesy an hospitality at a time I needed it the most."

"Great customer service and great explanation"

"The Shoffner team was great! Andrew in particular was amazing to work with. It was a partnership in guiding us to correct coverages that were needed for our situation. I personally appreciated his professionalism, quick responses and genuine demeanor. Thank you."

"I have insured my home and vehicles with Mike Shoffner Insurance since 1992. The team has always been professional and courteous and most helpful. A shout out to Sherry Poole who meets and exceeds expectations providing excellent service. Thank you to everyone there!"

"Mr. Carter was very professional yet personable. He was able to answer all of my questions and explain in detail State Farm's various policies."

"Great service by Andrew Carter. Awesome and fast"

"I am 58 and I have been a customer of State Farm since I was 16 and got my license. I have been with Mike since he opened his office way back when. The level of care and service over the years has been outstanding and never ceases to amaze me. His staff (shout out to Sherri) truly cares and always gives time and personal attention to what ever questions or concerns I may have. Bravo!"

"Mike Shoffer realy has a good team of workers! Came by and i am a long time client to ask questions on my car insurance. Sherri who i have dealt with before met me at the door and with her smile and kindness made me feel right at home. In just a matter of time she had answered my questions. Thanks Sherri for being such a nice person."

"Hannah was very nice and and helpful."

"I was very happy to work with Agent Debbie Barnes today. Her courteous and friendly manner made creating my car insurance policy coverage a very smooth and efficient process. I appreciated her answering all my questions and would highly recommend her to others. This agency of Mike Schoffner provides excellent customer service and Debbie is outstanding!"

"Also so prompt in responding to my needs. Would highly recommend to anyone looking."

"Very helpful"

"My family has been with Mike Shoffner State Farm for over a decade. We always get excellent service there. Sherri, Andrew, and Deborah are superb with their customer service skills. I highly recommend them for all your insurance needs."

"Andrew has been great, in answering all questions, very professional and courteous. Thank you for what you do!"