State Farm® Insurance Agent Mike Shoffner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robertino Aviles
January 30, 2026
"Ser cliente de State farm , ha sido una excelente experiencia , el servicio a el cliente es muy bueno , siempre responden a cualquier duda , regularmente cuando llamamos a la oficina , siempre contestan las llamadas , de lo contrario puedes dejar un mensaje , y a la brevedad posible ellos llaman."
Danika Waggoner
January 29, 2026
"Best insurance around town! Lorna's customer service is top notch!"
"Thank you so much for the kind review! We’re thrilled to hear you had such a great experience and that Lorna provided top-notch customer service. We truly appreciate your support!"
Stephanie Graciano
January 29, 2026
"Andrew was kind, efficient and super professional. Highly recommend!"
"Thank you for the great feedback! Andrew will be happy to hear this."
wilson gordillo
January 16, 2026
"Love the experience here"
"Thank you for the kind review! We’re glad you loved your experience and could help with your auto insurance."
S.D. Foster
January 15, 2026
"I have always received thorough and timely assistance with Mike Shoffner's office. The team there has helped us throughout our life journey with policies for children, home, and cars."
"Thank you for your review! We’re proud to support your family with auto, home, and life insurance through the years."
Brandin Bennett
January 12, 2026
"Andrew makes setting up insurance a BREEZE! He handles everything with a high level of professionalism and proficiency."
"Thank you so much for your great review! We’re glad to hear Andrew made setting up your insurance a breeze and handled everything with such professionalism. We truly appreciate your trust and are always here to help!"
Drew Carpenter
December 29, 2025
"Go to any other State Farm. They all have the same prices but way better customer service. If I could give negative stars, I would."
Kevyn Riley
November 26, 2025
"Talk about the best service… Andrew help me come back to State Farm after being with Progressive and he made it so easy and saved me money on my car insurance and homeowners. That how you do Black Friday with Jake from State Farm and Andrew!!! They are just like family!!! 5 stars for sure!!!"
Tammy Nash
November 25, 2025
"Andrew's 1st class in helping with his clients and making sure their insurance needs are met!"
Kim Hauser
November 19, 2025
"Thank you Stephanie for walking me through adding a vehicle to our policy. It made the process so easy."
Morrison Family
November 10, 2025
"Andrew was amazing to work with! My situation was a bit complicated, but he was patient, professional, and kind through every step. He coordinated with my lender and real estate agent to make sure everything went smoothly with a real estate closing. It genuinely felt like he had my best interests at heart every step of the way. Highly recommend this office!"
Melinda Whittemore
October 14, 2025
"Stefanie has taken care of my auto accident claim, reassuring that my medical summaries will be processed by her, I have been under a lot of pressure personally and she volunteered to help me get through this trying time of being in an accident."
Hope Lacroix
October 1, 2025
"The agents at State Farm are very responsive and efficient in helping me with insurance matters and answering questions, and I would definitely recommend going with them for their friendly customer service. It's always a pleasure to talk with agents like Courtney and Lorna at the office!"
Kristen Huffstetler
September 25, 2025
"Hannah Anderson has been very helpful and is very caring about her customers. She is patient, and thorough. I highly recommend 👌"
Sarah Hines
September 24, 2025
"Lorna was awesome with helping me get all the info I needed!"
"Thank you for the great feedback! We’re so glad to hear that Lorna was able to provide all the information you needed and make the process smooth. At our State Farm agency, we’re committed to delivering exceptional customer service and helping you with all your insurance needs—whether it's auto, home, renters, or life insurance. We're always here when you need us!"
Cindy Hodgin
September 22, 2025
"Stefanie provided prompt and thorough information. We were very impressed with her knowledge and courteous attitude throughout the process. We highly recommend Mike Shoffner and his well trained and very courteous staff!"
"Thank you so much for your thoughtful review! We're thrilled to hear that Stefanie provided you with prompt, thorough, and courteous service. Our entire team at Mike Shoffner State Farm strives to deliver top-notch customer service and personalized support for your vehicle insurance and other coverage needs. We appreciate your recommendation and look forward to continuing to serve you with excellence!"
Kelsey Holmes
September 5, 2025
"I have been a customer for nearly a decade but Andrew went above and beyond to help me. I am not originally from this area and Andrew was able to not only help me with my policies but he was also able to recommend local businesses for my other needs in life. His experience as a law enforcement officer in the community makes him very knowledgeable about so much more than just your insurance policies. Best agent I have ever worked with."
"Thank you for sharing your experience! We’re thrilled Andrew could go above and beyond to help with your policies and provide guidance about the local community. It means a lot to hear he made such a positive impact, and we truly appreciate your trust over the past decade!"
jamie spivey
August 29, 2025
"The ladies over the phone are super helpful and very polite!"
"Hi Jamie, thank you for your kind words! We’re glad our team could be helpful and provide friendly service. "
karina scott
August 28, 2025
"I had an excellent experience working with Stefanie! She responded quickly, guided me through the insurance process with ease, and resolved any issues that came up. Her patience and support made me feel comfortable every step of the way, and I’m truly grateful for all her help!"
"Hi Karina, thank you for sharing your experience! We’re thrilled Stefanie could guide you through the process with ease and make you feel comfortable along the way. Your kind words mean a lot, and we appreciate your trust in us!"
PATTY
August 25, 2025
"Stephanie Has Been A True Blessing For My Auto/Home Needs! She has A Great Personality and no matter how many times you call she doesn't change her tone or rush you off the phone.. She Is Truly There For The Customers... I'm Very Thankful For All Her Help... She's Is The Best Part Of State Farm!! Thanks Again!! 😀🙏🙏"
"Hi Patty! Thank you for your kind words! We’re thrilled Stephanie could provide such patient, helpful, and friendly service for your auto and home insurance. Your feedback means a lot, and we’re grateful to have you as a customer!"
Mollie
August 21, 2025
"Agent Lorna Salvador Hernandez gave me wonderful insight and answers when I asked my questions. She gave excellent service. I recommend everyone consider Mike Shoffner State farm Office in Graham NC when in need of insurance and financial services."
"Thank you for your kind words! We’re glad Lorna could provide excellent service and helpful answers to your questions. We truly appreciate your recommendation of the Mike Shoffner State Farm office in Graham, NC!"
Amanda Davis
August 13, 2025
"I worked with Lorna to get our new vehicle covered and update the coverage for our old one. She was friendly, knowledgeable and made the process super easy to get through. She also let me know about a few things I didn't know about that I was able to add on. I recommend working with Lorna!"
"Hi Amanda, we’re so happy to hear about your experience! We’ll be sure to share your kind words with Lorna—she’ll be thrilled to know her help made the process easy and informative. Thank you for recommending her! "
Christian Grantham
August 12, 2025
"Top to bottom this office has you covered. Consistently friendly, helpful and kind! Thank you so much to Deborah for the fast turn-around on tows!"
"Hi Christian, we’re so glad to hear about your experience! We’ll be sure to share your kind words with Deborah—she’ll be thrilled to know her help made a difference. Thank you for trusting our team! "
Shelly Bly
August 11, 2025
"The BEST staff we’ve ever had the pleasure of being in contact with. They look after their customers on a level that makes you feel like family. I cannot put into words the gratitude we have for the office ladies and all their hard work. They treat you like family and never complain. I’d recommend Mike Schofners State Farm to anyone I know!"
"Hi Michelle! We’re thrilled to hear about your experience! We’ll be sure to share your kind words with our team—they’ll love knowing their hard work made such a positive impact. Thank you for recommending Mike Shoffner State Farm!"
Leah Heldreth
August 6, 2025
"I have been with State Farm for a few years and Ms.Deborah has been so helpful everytime I have called! The whole office has always worked and be helpful! The best insurance office ever!"
"Thank you so much for your kind words! We’re thrilled to hear Ms. Deborah and our entire team have been able to help you each time you’ve called. Your trust means the world to us, and we’re honored to be your insurance office!"