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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendal Vance

August 27, 2026

5  out of  5
rating by Kendal Vance
"Andrew was very helpful, kind and efficient!"
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Cesario Rojas

August 24, 2026

5  out of  5
rating by Cesario Rojas
"Great experience with this office! Everyone is friendly, welcoming, and genuinely takes the time to help. Lorna is knowledgeable, professional, and makes the process feel easy and stress-free. Highly recommend this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our office. It's wonderful to know Lorna provided knowledgeable, professional service and helped make the process easy and stress-free. We truly appreciate your recommendation and your trust in our team!"
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Marianne Horne

August 22, 2026

5  out of  5
rating by Marianne Horne
"Wonderful Experience

I recently worked with Mike Shoffner’s State Farm agency, and I couldn’t be more pleased with the experience. Stefanie was absolutely wonderful to work with! As soon as I told her we were switching insurance for my son, she jumped right on it. She provided several quote options, answered my questions, and sent the proof of insurance to me right away.

Stefanie was incredibly friendly, responsive, and helpful throughout the entire process. She made what could have been a stressful process incredibly easy. I really appreciate her excellent customer service and would highly recommend Mike Shoffner’s State Farm agency!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear Stefanie made the process of switching your son's insurance so easy and stress-free. We truly appreciate your recommendation and your trust in Mike Shoffner's State Farm Insurance. We'll be sure to share your kind words with Stefanie!"
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John

August 21, 2026

5  out of  5
rating by John
"Everything I needed taken care of!"
We responded:
"Thank you for your feedback! We're glad we could take care of everything you needed. We truly appreciate your trust and support, and we're always here to help whenever you need us!"
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Darren Anderson

August 21, 2026

5  out of  5
rating by Darren Anderson
"Stefanie was so helpful. She answered all my questions and explained everything so clearly. The office environment is incredible as well, welcoming and friendly everytime!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Stefanie was able to answer all of your questions and explain everything clearly. We're also glad you enjoy the welcoming atmosphere in our office. We truly appreciate your trust and support and we look forward to continuing to serve your insurance needs!"
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mathew dez

August 20, 2026

5  out of  5
rating by mathew dez
"I had a great experience with this State Farm office. Jessica helped me review my life insurance policy and explained my coverage, premium, and beneficiary information in a way that was easy to understand. She was very patient, answered all my questions, and never made me feel rushed. I really appreciate her help and would definitely recommend this office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Jessica took the time to thoroughly review your life insurance policy and explain everything in a clear and easy-to-understand way. Providing patient, personalized service is what we strive for every day. We truly appreciate your recommendation and your trust in our office!"
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Gil Molina

July 31, 2026

5  out of  5
rating by Gil Molina
"Really great experience with this State Farm office! Everyone was super friendly and welcoming. Jessica was the one who helped me, and she was awesome. I had quite a few questions about my coverages, and she was very patient and took the time to explain everything in a way that was easy for me to understand. She was very knowledgeable and never made me feel rushed. I really appreciate her taking the time to help me and answer all my questions. Definitely recommend this office!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!"
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Sydnie Barfield

July 7, 2026

5  out of  5
rating by Sydnie Barfield
"Mike Shoffner has a great team. Lorna was professional, helpful, and great to work with. She made the whole experience easy, and I really appreciated her hard work."
We responded:
"Hi Sydnie, thank you for taking the time to share your experience with us. We truly appreciate your support and for trusting us with your insurance needs."
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Amanda Stiles

July 6, 2026

5  out of  5
rating by Amanda Stiles
"Thanks to Andrew for taking care of everything."
We responded:
"Thank you for your kind words! We're so glad Andrew was able to take care of everything and provide a smooth experience. We truly appreciate your trust and support!"
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Stephany Thomas

July 2, 2026

5  out of  5
rating by Stephany Thomas
"My husband and I have been with State Farm for over 35 years. We are pleased to be a part of Michael Shoffner’s team.
We recently had a rock hit our windshield and reported it the next day. They got right on it and set up the appointment for a replacement to be installed. The whole process was awesome!! Thank you MS/SF❤️"
We responded:
"Thank you so much for your loyalty over the past 35+ years! We're honored to have you as part of the Michael Shoffner State Farm family. We're glad to hear the windshield claim process was quick and easy and that our team was able to get everything taken care of right away. Thank you for your trust and support—we truly appreciate it!"
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Cindy S

July 2, 2026

5  out of  5
rating by Cindy S
"Stefanie has worked with me for the past year to help handle my son's home and auto insurance for his estate. She has gone above and beyond numerous times to email receipts and assist with any questions I have had. Even though we have never met, I feel as if I have a "personal" agent who will take care of my questions and concerns in a professional and efficient manner."
We responded:
"Thank you so much for your kind words! We're honored that Stefanie has been able to provide the support and guidance you need during this important process. Going above and beyond for our customers is what we strive for, and we're glad she has made you feel cared for every step of the way. We truly appreciate your trust and look forward to continuing to assist you whenever you need us."
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Katrina Smith

June 30, 2026

5  out of  5
rating by Katrina Smith
"I had an amazing experience atl State Farm office! From the moment I walked in, I was greeted with a warm smile by the sweet lady at the front desk, who made me feel right at home. Everyone was so welcoming, and they even have a wonderful coffee bar that made the visit even more enjoyable.

Stefanie was absolutely the best! She took the time to go over all of my insurance options, explained everything in a way that was easy to understand, and truly listened to my concerns, needs, and what I was looking for. I never felt rushed or pressured—just genuinely cared for.

If you're looking for insurance and want exceptional customer service from people who truly put their clients first, look no further. I highly recommend Stefanie and the entire State Farm team!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our office. Providing a welcoming environment and taking the time to understand each customer's needs is something we take great pride in. We'll be sure to share your kind words with her and the team. Thank you for your recommendation and for trusting us with your insurance needs!"
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R Wells

June 29, 2026

5  out of  5
rating by R Wells
"Been doing business with Mike Schoffner's State Farm Office for 20+yrs. Staff has always been helpful and friendly."
We responded:
"Thank you so much for your loyalty over the past 20+ years! We're honored to have earned your trust and are grateful for the opportunity to serve you. We're glad to hear our team has consistently provided friendly and helpful service. Thank you for being a valued part of the Mike Shoffner State Farm family!"
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Greyson price

June 24, 2026

5  out of  5
rating by Greyson price
"I went in right before they closed and spoke with Lorna about adding a car to my insurance, she was kind and welcoming even though they were about to close."
We responded:
"Thank you for your kind words! We're so glad Lorna was able to help you add your vehicle and provide a welcoming experience, even at the end of the day. We truly appreciate your trust and support!"
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Lindsey Molina

June 23, 2026

5  out of  5
rating by Lindsey Molina
"This office provided excellent service. Jessica was especially helpful and made sure I understood my coverage options. She was friendly, professional, and very informative."
We responded:
"Thank you for your kind words! We're so glad Jessica was able to help you understand your coverage options and provide such friendly, professional service. We truly appreciate your trust and support!"
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Tony McHugh

June 19, 2026

5  out of  5
rating by Tony McHugh
"Recently change car and home insurance companies and the help and service we received from Andrew Carter was superb. I Would recommend this company to anyone."
We responded:
"Thank you for your kind words! We’re thrilled to hear Andrew provided such excellent service during your switch for home and auto insurance. We truly appreciate your recommendation and are grateful for your trust in our team!"
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Audrey McHugh

June 19, 2026

5  out of  5
rating by Audrey McHugh
"Andrew is very knowledgeable. He can answer all your questions. He’s very friendly and patient too. Would highly recommend!!"
We responded:
"Thank you for your kind words! We’re so glad Andrew was able to provide knowledgeable and patient service. We truly appreciate your recommendation and your support"
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Chris Huffstetler

June 19, 2026

5  out of  5
rating by Chris Huffstetler
"Stefanie was amazing to work with! Every time I call in she is always so polite & friendly. She took the time to explain everything & answered all of my questions.
I’ve never had a bad experience with Mike Shoffner’s team."
We responded:
"Chris! Thank you so much for such a wonderful review. I am so happy Courtney has been so amazing to work with and that she has provided such great customer service. "
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Teresa cooper

June 19, 2026

5  out of  5
rating by Teresa cooper
"Great place for all your insurance needs! People there are simply the best!"
We responded:
"Thank you, Teresa! We appreciate your support."
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Hailey Pace

June 4, 2026

5  out of  5
rating by Hailey Pace
"Andrew was a great help. Very professional and friendly."
We responded:
"Thank you for your kind words! We’re glad Andrew was able to provide professional and friendly service. We truly appreciate your support!"
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D Le

June 2, 2026

5  out of  5
rating by D Le
"Becky Smerz is the best agent at State Farm!! She helps with all your insurance needs. I definitely recommend her to assist you making decisions for all insurance questions!!"
We responded:
"Thank you for your recommendation! We’re so glad to help with your insurance questions and decisions. We truly appreciate your support!"
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Jessica

May 21, 2026

5  out of  5
rating by Jessica
"Andrew Carter is exceptional. Very helpful and knowledgable. This agency is awesome!"
We responded:
"We appreciate your kind words! Happy to hear Andrew provided such helpful service.
"
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Judy Fenton

May 13, 2026

5  out of  5
rating by Judy Fenton
"I had to change my Insurance Needs from one company as they were charging an astronomical amount of money that I couldn't afford. I chose to go with Mike Shoffner's State Farm because my daughter has used them for several years with good results."
We responded:
"Thank you for sharing your experience! We’re glad you chose Mike Shoffner’s State Farm team and that your daughter’s positive experience helped guide your decision. We truly appreciate your trust and look forward to taking great care of your insurance needs!"
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David Foskey

May 12, 2026

5  out of  5
rating by David Foskey
"Great service. Stefanie took care of a technical issue I had with my insurance coverage. Very quick to overcome a communication problem with a print out of documents."
We responded:
"Thank you for your feedback! We’re glad Stefanie was able to quickly resolve the issue and keep everything on track. We appreciate your support and are always here if you need anything!"
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Isaiah Medina

April 27, 2026

5  out of  5
rating by Isaiah Medina
"Becky is super helpful and very informative. Broke down everything I needed to know and answered every question to the fullest! Very grateful to have her guide me through this process."
We responded:
"Thank you for the great review! We’re so glad Becky was helpful, informative, and took the time to answer all your questions. We truly appreciate your trust and are always here to help with your insurance needs!"