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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Grantham

August 12, 2025

5  out of  5
rating by Christian Grantham
"Top to bottom this office has you covered. Consistently friendly, helpful and kind! Thank you so much to Deborah for the fast turn-around on tows!"
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Michelle Blythe

August 11, 2025

5  out of  5
rating by Michelle Blythe
"The BEST staff we’ve ever had the pleasure of being in contact with. They look after their customers on a level that makes you feel like family. I cannot put into words the gratitude we have for the office ladies and all their hard work. They treat you like family and never complain. I’d recommend Mike Schofners State Farm to anyone I know!"
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Leah Heldreth

August 6, 2025

5  out of  5
rating by Leah Heldreth
"I have been with State Farm for a few years and Ms.Deborah has been so helpful everytime I have called! The whole office has always worked and be helpful! The best insurance office ever!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Ms. Deborah and our entire team have been able to help you each time you’ve called. Your trust means the world to us, and we’re honored to be your insurance office!"
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Shawn Barfield

August 1, 2025

5  out of  5
rating by Shawn Barfield
"I had to have a windshield replaced on one of my vehicles. State Farm was a pleasure to deal with. Stefanie Meredyth Huffstetler helped me out on getting the SafeLite folks lined up and scheduled. It was super hassle free, super easy. Stefanie was fantastic. Very friendly, knowledgeable and professional. If you have any insurance needs, go see Stefanie at Mike Shofner State Farm Insurance in Graham, NC."
We responded:
"Thank you for sharing your experience! We’re delighted Stefanie could make your windshield replacement hassle-free and easy. Her friendly, knowledgeable, and professional approach is exactly what we strive for. We appreciate your trust in Stefanie and the Mike Shofner State Farm team in Graham, NC!"
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Ashanti Ballard

July 31, 2025

5  out of  5
rating by Ashanti Ballard
"I had an urgent issue and Andrew stepped in right away with incredible professionalism and care. Not only was he kind and reassuring but also efficient in getting everything resolved quickly. Andrew's support made a stressful situation much easier—truly top-notch service. 10 out of 10 - Highly recommend!!"
We responded:
"Thank you for sharing your experience! We’re so glad Andrew could step in promptly and provide the professionalism and care you needed during a stressful time. Your high recommendation means a lot to us. We're here whenever you need us! "
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zachary griffin

July 30, 2025

5  out of  5
rating by zachary griffin
"I received excellent service Hannah was very helpful."
We responded:
"Thank you for your kind words! We’re glad to hear Hannah provided you with excellent service. We appreciate your trust and look forward to assisting you again!"
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Elizabeth Eddins

July 28, 2025

5  out of  5
rating by Elizabeth Eddins
"Lorna was incredibly helpful with getting my renter's insurance switched over by phone. She made it a breeze! I've had insurance through Mike's office since 2016 and they've always been so kind and efficient. Highly recommend doing business here."
We responded:
"Thank you so much for your thoughtful review! We’re so glad Lorna was able to make switching your renter’s insurance quick and easy over the phone. It means a lot to know you’ve been with Mike Shoffner State Farm Insurance since 2016. We truly appreciate your continued support and high recommendation!"
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Jill Alznauer

July 28, 2025

5  out of  5
rating by Jill Alznauer
"Stephanie Huffstetler is so easy to work with. She follows up exactly as she promises and gives clear information and great customer service. I really enjoy working with her and she certainly does go above and beyond for her clients. Many, many thanks!!"
We responded:
"Hi Jill, thank you for your kind words about Stephanie! Going above and beyond for our customers is exactly what we strive for. We truly appreciate your trust and support—many thanks to you as well!"
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Andrew Layne

July 25, 2025

4  out of  5
rating by Andrew Layne
"Very personable. Lorna was very helpful in explaining my policy and claim information."
We responded:
"Hi Andrew, thank you for the kind words! We’re so glad Lorna was able to walk you through your policy and claim details. Please let us know if there is anything we can do to earn that fifth star- we’re always here if you need anything!"
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V D

July 25, 2025

5  out of  5
rating by V D
"Due to a tough storm, I needed to have the small triangular shaped window replaced on my car. Evidently, it's very difficult to find, but that did not stop Stephanie! She found one and an installer that scheduled me an appt for the very next day! Replacement was completed within 40 minutes. Stephanie is such a pleasure to work with! I would highly recommend!"
We responded:
"Thank you for the 5 star review! "
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Anthony Cerio

July 21, 2025

5  out of  5
rating by Anthony Cerio
"Great service provided by Andrew Carter at Mike Shoffner’s office!"
We responded:
"Hi Anthony, thank you for the kind words! We’re glad Andrew could provide great service. We truly appreciate you choosing Mike Shoffner State Farm for your insurance needs and look forward to continuing to assist you!"
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Tim Mitchell

July 18, 2025

5  out of  5
rating by Tim Mitchell
"Always helpful and very professional. Always search to find ways to save me mo ey."
We responded:
"Hi Tim, thank you for the wonderful feedback! We're glad to hear our team has been helpful and professional while always looking for ways to save you money. Your satisfaction is our priority, and we appreciate your trust in us!"
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Brian

July 18, 2025

5  out of  5
rating by Brian
"Andrew was working with his customer who is buying construction equipment from me and has done a SPECTACULAR job getting everything we needed to complete the contract and sale👍👍👍"
We responded:
"Hi Brian, thank you for sharing your positive experience! We appreciate your support!"
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Michael

July 15, 2025

5  out of  5
rating by Michael
"Mrs Lorna Hernandez was very professional, courteous, friendly and helpful. Thank-you for a great experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lorna provided professional, courteous, and friendly service. We appreciate your feedback and look forward to assisting you again in the future!"
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Renee Neff

July 15, 2025

5  out of  5
rating by Renee Neff
"Andrew Carter has been instrumentally helpful in the insurance change from another state to NC, much thanks for your professionalism and attention to detail."
We responded:
"Thank you for your kind words! We’re delighted to hear that Andrew provided exceptional professionalism and attention to detail during your insurance transition to North Carolina. We appreciate your trust and look forward to continuing to support your insurance needs!"
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Heith Lloyd

July 3, 2025

5  out of  5
rating by Heith Lloyd
"What can I say Stephanie has done an amazing job helping me with all my concerns and issues. Any questions that I have had she has responded to me in a timely matter. I truly appreciate the work that Stephanie has done for me and as well I am sure she does for other State Farm clients. Stephanie keep doing the great job and being the people person you. Heith Lloyd"
We responded:
"Hi Heath, thank you so much for your kind words! We’re thrilled to hear that Stephanie has been so helpful and responsive to all your concerns and questions. She truly cares about providing excellent service to all our clients. We’ll be sure to share your encouraging message with her. Thank you for recognizing her hard work! "
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pilar pilapil

July 2, 2025

5  out of  5
rating by pilar pilapil
"Andrew was very helpful, called me back quickly to provide information I needed. He was easy to talk to, and very efficient. He provided just the right price for my business needs. I will definitely recommend State Farm for your business liability and property insurance!"
We responded:
"Hi Pilar, thank you for sharing your experience! We're glad Andrew was quick to respond and provided the right coverage for your business needs. Your recommendation means a lot to us. We’re here anytime you need assistance with your business liability or property insurance! "
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Melanie Q

June 28, 2025

5  out of  5
rating by Melanie Q
"Andrew Carter is a pleasure to work with and the epitome of great customer service! He answers all of my questions in great detail and I highly recommend him for your insurance needs."
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear that Andrew has provided such detailed and outstanding service. He truly goes above and beyond to make sure our customers feel informed and supported. We appreciate your recommendation and look forward to being here for all your insurance needs!"
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Jacob Ceparano

June 27, 2025

5  out of  5
rating by Jacob Ceparano
"Always super easy to get info or make changes to my policy. They’re quick to get back to me with whatever I need. Stephanie has been an absolute rockstar, being super thorough and taking her time explaining anything that I have questions about. Easy 5 stars!"
We responded:
"Hi Jacob, thank you so much for the awesome review! We’re thrilled to hear that Stephanie has been thorough and always happy to help. We truly appreciate the 5 stars and your continued trust in us!"
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Scott Long

June 27, 2025

5  out of  5
rating by Scott Long
"I had recently refinanced my car loan through my credit union and their insurance company needed some questions answered. When I got to the office, the lady at the front desk, I didn't get her name, was very helpful in pointing me to whom I needed to speak to. Stefanie was very helpful. She answered my questions to my satisfaction and even took the initiative to contact the insurance company of the credit union to answer their questions. Thank you, Stefanie!"
We responded:
"Hi Scott, thank you for sharing your experience! We’re so glad our team was able to assist you during your visit. Taking that extra step to contact the credit union’s insurance company is just the kind of service we strive to provide every day. We truly appreciate your kind words and are always here to help whenever you need us!"
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Kevin Wright

June 9, 2025

5  out of  5
rating by Kevin Wright
"Every time I call the folks at Mike Shoffner State Farm, not only do they answer the phone immediately, but with a helpful positive attitude. I’ve never called there and Not gotten an answer. While, it’s not always the answer I want. It’s literally a pleasant experience every time. This is probably the best insurance agency I’ve ever dealt with and I’ve been dealing with insurance agencies for over 50 years"
We responded:
"Hi Kevin, thank you for this incredible review! We truly appreciate you taking the time to share your experience with our team at Mike Shoffner State Farm. Knowing that you’ve been dealing with insurance agencies for over 50 years and consider us the best means the world to us. We work hard to be available, helpful, and friendly every time someone calls, and it’s great to hear that effort is making a difference. Even when we can’t always give the exact answer you’re hoping for, we always want the experience to be positive and respectful—and we’re glad that’s been the case for you. Thanks again for your trust and kind words. We’re lucky to have customers like you!"
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Mark Ogden

May 12, 2025

5  out of  5
rating by Mark Ogden
"I called Mr. Shoffner's office to file a claim concerning a chip in my windshield. Stefanie answered and within seconds had my policy looked up and started the claim process. She said she would get in touch with a repair service and have them contact me to schedule the repair. The provider didn't contact me for over 24 hours and Stefanie checked in with me to see if they had. I told her I hadn't heard from them and she said she would immediately call and find out what was going on. Within an hour I received a call to schedule from the provider. Just wanted to say Stefanie was on top of the whole thing. Great job!"
We responded:
"Hi Mark, thank you so much for sharing your experience! We’re glad to hear that Stefanie provided prompt and attentive service throughout your claim process. She truly goes above and beyond to make sure everything gets handled smoothly and on time. We’ll be sure to pass along your praise—Stefanie will be thrilled! If you need anything else, we’re always here to help."
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Grace VandeVisser

May 8, 2025

5  out of  5
rating by Grace VandeVisser
"Staff is very attentive and expedite any requests or concerns."
We responded:
"Thank you for your kind words! We're glad to hear our team has been attentive and responsive to your needs. We appreciate your support and are always here to help!"
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Hannah Burgner

May 6, 2025

5  out of  5
rating by Hannah Burgner
"I usually deal mostly with Courtney Tatum. She is so sweet and polite. I have mostly dealt on some level with most of the ladies in the office, everyone is professional and courteous. Courtney is a real pro. She's informed and really knows her stuff. I highly recommend Mike Shoffner State farm to anyone looking for a well informed and knowledgeable insurance company with great staff and management."
We responded:
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Courtney and the entire team have consistently provided you with professional, courteous, and knowledgeable service. Your recommendation means a lot, and we’re grateful to have earned your trust!"
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David Shotwell

May 6, 2025

5  out of  5
rating by David Shotwell
"Mike and his team are amazing for over 30 years of doing business with State Farm. Highly recommended!!!"
We responded:
"David, thank you so much for your kind words and for being a loyal customer for over 30 years! We're grateful for your trust and are so happy to have had the opportunity to serve you all these years. Highly appreciate the recommendation!"