State Farm® Insurance Agent Mike Shoffner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Isaiah Medina
April 27, 2026
"Becky is super helpful and very informative. Broke down everything I needed to know and answered every question to the fullest! Very grateful to have her guide me through this process."
"Thank you for the great review! We’re so glad Becky was helpful, informative, and took the time to answer all your questions. We truly appreciate your trust and are always here to help with your insurance needs!"
Ishna Branch
April 24, 2026
"I had an outstanding experience with the Mike Shoffner State Farm agency from start to finish. The entire team was incredibly professional, kind, and courteous, which made what can sometimes feel like a stressful process surprisingly smooth and enjoyable. What really stood out to me was the level of care and attention I received. Mike himself took time out of his busy schedule to personally address a concern I had—no hesitation, no runaround, just genuine commitment to making sure I felt heard and taken care of. That level of service is rare and truly appreciated. I also had the pleasure of working with Becky, who was absolutely fantastic. She made building my policy easy to understand and tailored everything to fit my needs perfectly. She was patient, knowledgeable, and just an overall joy to work with. If you’re looking for an insurance team that treats you like more than just a number, this is the place to go. 10 out of 10. I highly recommend!"
"Thank you for the wonderful review! We’re so glad Mike and Becky provided such attentive, professional service and made the process smooth and easy. We truly appreciate your trust and recommendation and are always here to help with your insurance needs!"
Saul Flores
April 14, 2026
"I feel more comfortable, when doing my life insurance with him and his staffs, I do recommend them"
"Thank you so much for your kind review! We’re glad to hear you feel comfortable working with our team for your life insurance needs. We truly appreciate your recommendation and trust!"
Paulina Hernandez
April 13, 2026
"The team was very welcoming and the girl that helped me answered all my questions."
"Thank you so much for your kind review! We’re glad our team made you feel welcome and that we could answer all your questions. We truly appreciate your trust!"
Steve Carter
April 10, 2026
"Mike Shoffner and his team do an amazing job of taking care of their clients. They provide friendly and professional service along with a broad spectrum of financial products. They have provided us with a safe and secure program for our retirement funds. Judy and I know that "like a good neighbor", Mike Shoffner and Andrew Carter are there."
"Thank you so much for your thoughtful review! We’re truly honored to hear that Mike Shoffner, Andrew Carter, and our team have been able to support you with both your insurance and retirement planning needs. Your trust means a great deal to us, and we’re grateful to be here for you"
heidi nickerson
April 10, 2026
"I am so thankful for the team at Mike Shoffner State Farm. They’ve been extremely helpful to our family, and our agent, Andrew, makes sure we have all the necessary coverages, policies and plans to protect us now and in the future. We have bundled home, auto, life and short term disability benefits and we couldn’t be happier! Friendly, knowledgeable, and there in the times you didn’t even think you’d need them!"
"Thanks for the wonderful feedback! Andrew will be so happy to hear this—we’re glad we could help your family with your home, auto, life, and disability coverage needs."
jennifer scott
April 8, 2026
"Great customer service, very helpful setting up renters insurance policy!! Andrew made this process seamless!"
"Thank you so much for your kind review! We’re thrilled Andrew could make setting up your renters insurance seamless and provide great customer service. We truly appreciate your trust!"
Gertrude Box
February 18, 2026
"Always a pleasure. Even with walking in without an appointment, we were seen quickly and professionally. Lorna Hernandez is wonderful to work with."
"We really appreciate your feedback! It’s great to hear that you were helped quickly and professionally, even without an appointment. Lorna is thrilled to know she made your experience a positive one!"
Hemanshu Ruparel
February 16, 2026
"I have been with Mike Shoffner’s agency since 2021 for both my home-owners and Auto/Motorcycle insurance. I had to move to Progressive in 2024 when I got a new vehicle and somehow the rate I got was higher. I still kept my homeowners with them. I recently bought a second car and Progressive rate seemed higher, so I reached out to Mike’s agency. Andrew was the agent that helped me … even though I had contacted them for Auto quote, Andrew proactively looked at my homeowners and got the premium on that down by 25% and the auto rates were also lower than Progressive …. I would recommend Mike Shoffner’s agency to anyone looking to buy/switch insurance. A HUGE shoutout to Andrew who was a true professional and an excellent representative … Cheers"
"Thank you so much for sharing your experience! We’re thrilled Andrew was able to proactively review both your auto and homeowners policies and deliver meaningful savings. Your trust and recommendation truly mean a lot to Mike Shoffner’s agency!"
Nely Gomez Mojica
February 6, 2026
"Love the attentiveness & taking the time to make sure everything is perfect. Friendly & responsive. Thank you, Jessica! 🫶🏻"
"Thank you for your review! We’re pleased Jessica provided responsive, attentive service and made sure everything was perfect. We truly appreciate your support!"
Monica Hernandez
February 5, 2026
"Lorna helped inform me on how important a life policy was, so I had to get one! She’s great."
"Thank you so much for your kind review! We’re glad Lorna could help explain the importance of life insurance and guide you through the process. We truly appreciate your trust!"
Robertino Aviles
January 30, 2026
"Ser cliente de State farm , ha sido una excelente experiencia , el servicio a el cliente es muy bueno , siempre responden a cualquier duda , regularmente cuando llamamos a la oficina , siempre contestan las llamadas , de lo contrario puedes dejar un mensaje , y a la brevedad posible ellos llaman."
"Thank you so much for your kind review! We’re glad to hear you’ve had an excellent experience and that our team is always responsive and happy to answer your questions. We truly appreciate your trust!"
Danika Waggoner
January 29, 2026
"Best insurance around town! Lorna's customer service is top notch!"
"Thank you so much for the kind review! We’re thrilled to hear you had such a great experience and that Lorna provided top-notch customer service. We truly appreciate your support!"
Stephanie Graciano
January 29, 2026
"Andrew was kind, efficient and super professional. Highly recommend!"
"Thank you for the great feedback! Andrew will be happy to hear this."
Deborah Ussery
January 22, 2026
"State Farm has never let me down - in more than 30 years. Andrew Carter helped me immensely! And he was friendly and upbeat the whole way through."
"Deborah, thank you for you awesome review and loyalty!"
wilson gordillo
January 16, 2026
"Love the experience here"
"Thank you for the kind review! We’re glad you loved your experience and could help with your auto insurance."
S.D. Foster
January 15, 2026
"I have always received thorough and timely assistance with Mike Shoffner's office. The team there has helped us throughout our life journey with policies for children, home, and cars."
"Thank you for your review! We’re proud to support your family with auto, home, and life insurance through the years."
Brandin Bennett
January 12, 2026
"Andrew makes setting up insurance a BREEZE! He handles everything with a high level of professionalism and proficiency."
"Thank you so much for your great review! We’re glad to hear Andrew made setting up your insurance a breeze and handled everything with such professionalism. We truly appreciate your trust and are always here to help!"
Drew Carpenter
December 29, 2025
"Go to any other State Farm. They all have the same prices but way better customer service. If I could give negative stars, I would."
Kevyn Riley
November 26, 2025
"Talk about the best service… Andrew help me come back to State Farm after being with Progressive and he made it so easy and saved me money on my car insurance and homeowners. That how you do Black Friday with Jake from State Farm and Andrew!!! They are just like family!!! 5 stars for sure!!!"
"Thank you so much for the five stars! We’re thrilled Andrew made your switch back to State Farm easy and helped you save on both your car and homeowners insurance. We’re honored to be like family to you!"
Tammy Nash
November 25, 2025
"Andrew's 1st class in helping with his clients and making sure their insurance needs are met!"
"Thank you so much for your kind review! We’re glad Andrew provided first-class service and made sure all your insurance needs were met. We truly appreciate your trust!"
Kim Hauser
November 19, 2025
"Thank you Stephanie for walking me through adding a vehicle to our policy. It made the process so easy."
"Thank you so much for your kind review! We’re glad Stephanie could make adding a vehicle to your policy easy and stress-free. We truly appreciate your trust!"
Morrison Family
November 10, 2025
"Andrew was amazing to work with! My situation was a bit complicated, but he was patient, professional, and kind through every step. He coordinated with my lender and real estate agent to make sure everything went smoothly with a real estate closing. It genuinely felt like he had my best interests at heart every step of the way. Highly recommend this office!"
"Thank you so much for your kind review! We’re thrilled Andrew could provide patient, professional, and attentive service throughout your real estate closing. It means a lot to hear you felt he had your best interests at heart!"
Melinda Whittemore
October 14, 2025
"Stefanie has taken care of my auto accident claim, reassuring that my medical summaries will be processed by her, I have been under a lot of pressure personally and she volunteered to help me get through this trying time of being in an accident."
"Thank you for your review! We’re pleased Stefanie provided attentive, compassionate, and professional support while assisting with your auto accident claim. We truly appreciate your confidence in our team!"
Hope Lacroix
October 1, 2025
"The agents at State Farm are very responsive and efficient in helping me with insurance matters and answering questions, and I would definitely recommend going with them for their friendly customer service. It's always a pleasure to talk with agents like Courtney and Lorna at the office!"
"Thanks for the wonderful feedback! Courtney and Lorna will be happy to hear this—we’re glad our team could make your experience a great one!"