State Farm® Insurance Agent Mike Shoffner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Martinez
January 7, 2025
"Mike Shoffner was great! He did a great job of going into detail and making sure I understood everything. Also did great at giving us different options. Definitely recommend speaking to him if you are looking for insurance."
Adrianne Barnes
January 6, 2025
"Mr. Carter was very professional yet personable. He was able to answer all of my questions and explain in detail State Farm's various policies."
Kay Dee
December 20, 2024
"Working with Mr. Shoffner and Mr. Carter was a breeze! They were extremely knowledgeable and helped to make sure all of my insurance needs were met. I would advise anyone looking for quality insurance support to reach out to them!"
"Kay, thank you for the wonderful review! I am so happy we were able to help with your insurance! "
Jeff Tucker
December 20, 2024
"Andrew D Carter was very prompt and kept in touch with us to get our insurance need handled in short time, which met our time constraints.He was very professional!"
"Jeff, thank you so much for the great review! I am so happy Andrew was so helpful with your insurance needs! "
Sandy Moser
December 12, 2024
"Deborah Havens Simpson, she did a fantastic job yesterday getting me set up on Drive Safe & Save. Thank you Deborah so much."
"Sandy, thank you for the great review! I am so happy Deborah was so helpful! "
Tammy Hill
December 11, 2024
"Andrew and Mike were very helpful today. They saved me a bunch of money and also found other benefits I was eligible for. See these State Farm agents today and put more money back in your pocket. Thanks again for all your help"
"Tammy, thank you for the great review! I am so happy Andrew and Mike were so helpful with your insurance! "
Sheila Kiser
December 4, 2024
"Thank you Andrew for all your help in getting my insurance switched over. Your patience, knowledge and follow ups went above and beyond. You truly looked after my needs and helped navigate me to get the best insurance and price that fit my needs. I couldn't have asked for a better experience. I know if I have any questions I can always call for your help. Thank you again!!"
"Sheila, thank you so much for the wonderful feedback! I am so happy Andrew was so helpful with getting your insurance switched over and get you set in a policy that best fits your needs! "
Courtney Wilson
December 3, 2024
"I absolutely love everyone at this office! Especially Miss Debra! She has taken great care of me and my family for almost 20 years! I wouldn't go anywhere else and highly recommend their personalized services. This office gives you what you want from an insurance agent, THEY ACTUALLY CARE!"
"Courtney, thank you for the great review! I am so honored you choose my office for your insurance needs and appreciate your loyalty to my team! "
Karen Thaxton
November 22, 2024
"Courtney is the best. I have been with this agency for 40+ years and have always felt valued. I highly recommend Courtney as highly qualified representative of this agency."
"Karen, thank you for the awesome review! I am so happy Courtney was so helpful. I am honored you have been with us for over 40 years! "
Chris Ashley
November 15, 2024
"Andrew was polite and courteous and very helpful answering the questions I had and getting a policy that fit my needs. I've been with these guys off and on for 25+ years at this point. They're a little higher than most but their customer service and support is well worth the couple extra bucks!"
"Chris, thank you for the wonderful review and kind feedback! I am so happy Andrew was so helpful with your insurance and got you set in a policy that best fit your needs. "
Clif G
October 11, 2024
"Good personality and very helpful."
"Clifton, thank you for the great review! "
Noel Thompson
October 11, 2024
"Mr andrew carter , was wonderful he understand everthing what u are saying , he explane properly to u as customer i give him 5 star"
"Noel, thank you so much for the wonderful review! I am so happy Andrew was so helpful! "
Marsha Foust
October 11, 2024
"Our agent, Andrew Carter, has consistently been reliable, proactive and trustworthy. Whenever I reach out to him, he responds in a timely manner with solutions that best fit my family's needs. I would recommend him to anyone searching for new and/or better coverage."
"Marsha, thank you for the awesome review! I am so happy Andrew is so consistent and reliable! You and your family having the proper coverage is always our number one goal! "
David Cooper
October 11, 2024
"Courtney Tatum has gone above and beyond to help me with Workers Comp insurance. She was very thorough in her assistance to me and I was very appreciative and impressed with her customer service ! David C."
"David, thank you for the great review! I am so happy Courtney was so helpful with your workers comp insurance! "
Kimberly Franklin
October 10, 2024
"I reached out to State Farm to request a quote when we were buying a new house. Andrew Carter contacted me back immediately and was very helpful in getting the quote. He also quoted our other policies for us and was able to save us quite a bit of money from our previous carrier. He got us everything we needed in a timely manner and was very prompt. Very satisfied with State Farm and appreciated Andrew's personalized approach to meeting our needs."
"Kimberly, thank you for the wonderful review! I am so happy Andrew was able to get you a quote on all of your policies for coverage that best fits your needs and budget! Thank you for trusting our team! "
Naomi Stone
October 9, 2024
"Wonderful and helpful!"
"Naomi, thank you for the awesome review! "
Ashley Cobb
October 9, 2024
"I love having State Farm as my insurance agents! Best company I’ve had!"
"Ashley, thank you for the great review! "
Alex Canuto
August 23, 2024
"This place sucks and their customer service is horrible! Stay away from this place. All they do is increase prices and call their customers a liar (Never got a ticket or into an accident). I have been chatting with Debbie and Deborah 1 month prior from my due date bill and 1 month after my due date (due date was extended). I was told they would do investigations and their answers are always different. Filed a complaint and nothing was done. If I could rate half a star, I WOULD!"
"Alex, my team is not in control of rate increases and there are a lot of factors that may weigh in to why a rate goes up. If you had a negative experience with my team I apologize and would like to make things right, however my team never called anyone a liar. If there was miscommunication, we can sort that out I have no problem stepping in to assist if you would prefer to speak with me directly. We pride ourselves on great customer service. If you filled a complaint with State Farm and have not heard back that is not because of my office. corporate complaints are handled by State Farm directly not my office. Please give me a call and we can discuss this further. - Mike "
Danny Carter
August 12, 2024
"I dealt with Courtney today and I used to have state farm before and I went to other companies because I thought they were cheaper and I've dealt with nothing but people that I cannot understand their language was treated poorly and just total chaos when dealing with my policy. Courtney was magnificent she really laid everything out there in layman's terms and she was just a joy to talk to it makes me wonder why I ever left State farm. Because like they say your employees make your business and State farm is great and she is simply wonderful."
"Danny, thank you for such a wonderful review! I am so happy Courtney was able to help. I know finding the right insurance coverage and company can be tough there are a lot of factors to consider when making those choices. We appreciate you trusting and choosing us! "
Stephen Hague
August 1, 2024
"Ask for Debbie. No nonsense, straight up good service m, and she saved me like 70 bucks a month."
"Stephen, thank you for the great review! I am so happy Debbie was so helpful! "
Amy Handy
June 16, 2024
"We were very pleased with our experience and the help."
"Amy, thank you for the great review! "
Don Clement
June 4, 2024
"Deborah was great at adding my car to my existing policy. Everyone at this office is ALWAYS top notch - that's why my wife and I have been with them for the past 25+ years!"
"Don, thank you for the awesome review! I am thrilled Deborah was so helpful with adding another car to your existing policy. We are always here when you need us! "
Luc Absillis
May 31, 2024
"Andrew took his time thoroughly answering all my questions and provided a comprehensive proposal"
"Luc, thank you for the great review! I am happy Andrew was able to help and answer all of your questions! "
Amy Davis
May 28, 2024
"We love Mike Shoffner and his State Farm Team!! Andrew Carter expedited and ensured we were able to get a new policy put in place to help us create a new business opportunity for our company. Our locally owned business could not survive without the best insurance agents working along with us."
"Amy, thank you for the awesome review! I am thrilled Julie has been so helpful and appreciate your support of our team! "
Jr Wright
May 23, 2024
"I've had service with you for many years and I've always had great service. I just dealt with Andrew Carter and he was great to work with, I'm glad to deal with a company that still understands customer service"
"Jr, thank you for the wonderful review! I am so happy Andrew was so helpful! "